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These Terms and Conditions ("Terms") govern your use of the services provided by Zalory Media ("we", "our", "us") through our software platform ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, you must not use the Services.

1. Acceptance of Terms

By accessing or using our Services, you agree to comply with and be bound by these Terms, which include our Privacy Policy and any other legal notices or agreements published on our platform. We may modify these Terms at any time, and any changes will be effective immediately upon posting on our website. You should review these Terms periodically for updates.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our Services. By accepting these Terms, you represent and warrant that you meet the eligibility requirements. If you are using the Services on behalf of an entity, you confirm that you are authorized to bind that entity to these Terms.

3. Account Registration

To access our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update your information if it changes. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Subscription Plans and Fees

Our Services are offered under different subscription plans, and fees may apply. By subscribing to any of our plans, you agree to pay all applicable fees according to the chosen plan. Fees are non-refundable unless otherwise stated in these Terms. We reserve the right to change our pricing or subscription plans at any time, but any such changes will not apply to current subscriptions until the end of your billing period. In accordance with the Australian Consumer Law (ACL), you have certain rights to a refund, repair, or replacement in the event that the Services provided do not meet statutory guarantees. For more information, refer to our Refund and Cancellation Policy.

5. Usage Rights and Restrictions

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use the Services for your personal or business purposes. You agree not to:

Copy, modify, or create derivative works based on the Services. Reverse engineer, decompile, or disassemble any part of the Services. Use the Services in any unlawful manner or for any illegal purpose. Transmit malware, viruses, or other harmful code through the Services.

We reserve the right to suspend or terminate your access if you violate these restrictions.

6. Intellectual Property

All intellectual property rights in the Services, including but not limited to software, logos, trademarks, and content, are owned by Zalory Media or our licensors. You do not acquire any ownership rights in our Services by using them. All rights not expressly granted in these Terms are reserved.

7. Data Privacy and Security

Your use of our Services is subject to our Privacy Policy, which outlines how we collect, use, and protect your data in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). We will take commercially reasonable measures to protect your data, but we cannot guarantee the absolute security of your information. By using our Services, you consent to the collection, use, and storage of your personal data as described in our Privacy Policy.

8. Termination and Suspension

We may suspend or terminate your access to the Services at any time if you breach these Terms, if we are required to do so by law, or for other reasons outlined in these Terms. You may cancel your account at any time through your account settings or by contacting us. In accordance with the Australian Consumer Law, we may not cancel your subscription or impose any penalties if the Services do not meet the statutory guarantees as described in the ACL. Upon termination, you will not be entitled to any refund for any prepaid fees, unless otherwise specified.

9. Disclaimers and Limitation of Liability

Disclaimer of Warranties: Our Services are provided "as is" and "as available," without any warranties, express or implied. We disclaim all warranties, including but not limited to the implied warranties of merchantability and fitness for a particular purpose under Australian law. Limitation of Liability: To the maximum extent permitted by law, our liability for any claim arising out of or related to these Terms will be limited to the amount paid by you for the Services during the [12] months preceding the claim. We will not be liable for any indirect, incidental, special, or consequential damages. This limitation of liability will not apply where liability arises from death, personal injury, or fraud.

10. Indemnification

You agree to indemnify and hold us, our affiliates, employees, officers, and partners harmless from any claims, damages, or liabilities arising out of your use of the Services, violation of these Terms, or infringement of any third-party rights.

11. Governing Law and Dispute Resolution

These Terms will be governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising out of or related to these Terms will be resolved through arbitration in Melbourne, Victoria, and both parties agree to submit to the exclusive jurisdiction of the courts located there, subject to any applicable statutory rights under Australian law.

12. Changes to the Terms

We reserve the right to modify or update these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. It is your responsibility to review these Terms regularly. Your continued use of the Services after any changes constitutes your acceptance of the modified Terms.

13. Consumer Guarantees

As a consumer, you are entitled to certain guarantees under Australian Consumer Law. We warrant that our Services will meet the guarantees outlined in the Australian Consumer Law (ACL), including that they are of acceptable quality, fit for purpose, and match the description provided. If our Services fail to meet these guarantees, you may be entitled to a remedy, such as a repair, replacement, or refund, as applicable.

14. Contact Information

If you have any questions or concerns regarding these Terms, please contact us at: [email protected]

These Terms and Conditions were last updated on 10/01/2025. Please check back regularly for updates.

Refunds and Cancellations

In line with the Australian Consumer Law, you may be entitled to a refund or other remedies if the Services are not of acceptable quality, fit for purpose, or do not match the description. Please contact us for more details.